Author: Jan Van Belle

User adoption has not changed since the Middle Ages

A lot of IT projects fail because users struggle with the change that the new tools bring them. As an IT implementer or trainer, it is good to “unlearn” everything you know about the software, and view it from a user perspective.

The video below shows that what is simple, is not always obvious!

Windows 7, Explorer view, and opening files from SharePoint with Office applications

I have been using Windows 7 for quite some time now, and one thing that has been bothering me is the performance (euh, lack of performance) when using the Open with Windows Explorer option in SharePoint. Opening it, using it is sooooo slow.

But recently, I read this post of Amanda Perran. The lack of performance seems to be related to a setting in Internet Explorer: under Tools, Internet Options, Connections, LAN Settings, you need to uncheck Automatically detect settings. This magically increases the speed of your Explorer View, but what is even better: drastically decreases the load time of Office documents when opening them from SharePoint.

So this is something every user should know. Spread the word!

Interface language in Adobe Presenter projects

In one of our recent projects, we used Adobe Presenter to create some course material and quizzes based on PowerPoint slides. This actually works very well, but one thing bothered me: the “interface” of the course or quiz is sometimes shown in a different language. We are talking about these texts:

presenter1

presenter2

I was wondering how you could “force” it to be in one language, and what was the logic behind it. This is what I found out:

  • the language you get in the interface is based on the Regional Settings of the pc you display the content on. So NOT on the language settings of your browser (which seems more logical to me). This is an issue in Belgium as we have French (Belgium) and Dutch (Belgium), and not every computer is configured correctly.
  • the text is only modified if your regional settings are set to one of these languages: German, French, Korean, Japanese, Portuguese, Spanish, Italian, Simplified Chinese, or Dutch. In all other cases, English is shown.
  • you can customize this text by creating a custom theme with the Theme Editor for your project. Consult the Adobe Presenter help pages for the correct procedure.

And this last topic gives you a possible solution for a “fixed” language: if you set the labels for all languages to the same language, you have your uni-lingual interface. That’s a lot of copy-pasting, but it works!