iSpring Suite 9.7 review

More than 7 years ago, one of my customers asked me to organize an e-learning authoring workshop. The purpose was to empower the team leaders of people working on an assembly line to create short e-learning courses about very hands-on subjects. Their IT department recently had purchased iSpring licenses, so that was the tool to use for the development.
I was truly impressed that at the end of the day, “e-learning newbies” walked out of the class with a course that was ready for production.
So, after all those years, I was happy to get the opportunity to evaluate the latest version, iSpring Suite 9.7

Concept

iSpring Suite is not a stand-alone authoring tool: it uses Microsoft PowerPoint and adds tons of typical “e-learning” features to it. Simply calling it a “PowerPoint add-on” would not do it much right: it is a true “suite” because after installation you get several different applications. Some of them can be used independently, but the main activity will still happen in PowerPoint.

iSpring Suite applications

Some experienced e-learning developers might see the tight integration with PowerPoint as a disadvantage, because it limits the canvas, and you are tempted to create “slide based” content (sequential page turners), but on the other hand, it empowers people with less e-learning authoring experience to produce interactive content in no time.

In times where information is rapidly changing and content production needs to be “just in time”, the fact that any subject matter expert with good PowerPoint skills can easily produce course content is a huge advantage.

Installation

iSpring is only available for Windows (Windows 7 or higher, PowerPoint 2007 or higher), so unfortunately not on MacOS. Pricing is very reasonable and is a yearly fee per user.

“There is nothing I can’t do with PowerPoint”

The feature set of the latest versions of PowerPoint is so rich that it is maybe hard to imagine that there is something that PowerPoint can NOT do. Still iSpring manages to add several features that make the production of professional e-learning content much easier:

Content Library: an extensive library of backgrounds, cut-out characters, icons, templates complement the existing PowerPoint clip art

Content Library

Quiz: iSpring Quizmaker has a really impressive feature set with multiple question templates, question pooling, branching, flexible feedback and scoring options… It is good to know that you can also use it independently of PowerPoint and publish your quiz to SCORM or another learning standard. The output is fully responsive, so ideal for a quick mobile assessment or a survey.

iSpring Quizmaker question templates

Enhanced audio/video recording: you can already record narrations with PowerPoint, but iSpring brings it to the next level with a microphone setup wizard, noise reduction, webcam recording and an Audio-Video editor that makes post-processing of your narration much easier. iSpring Cam Pro records your screen and/or your webcam and can produce stand-alone recordings that can be published directly to YouTube.

Interactions: iSpring Visual lets you select one of the 14 different interactions. They are especially useful if you want to break the “page flipping” and engage your learner with a “do it yourself” activity.
If you would prefer using an external tool, you can use the “Web Object” to integrate a web site or an embed code easily in your presentation.

Interaction types

Dialogs: iSpring Talkmaster is a conversation simulation editor. It allows you to script a dialog with complex branching scenarios; it can be very useful in courses on communication, negotiation skills, sales pitches…

Output (publishing)

When your course is ready, you can publish it directly from PowerPoint in multiple outputs:

  • Local file (html5 or video)
  • iSpring Cloud or iSpring Learn (the iSpring LMS solution)
  • LMS (SCORM 1.2, 2004, AICC, xAPI or cmi5)
  • Youtube

Because the output is based on PowerPoint, the rendering on mobile devices is an attention point. PowerPoint slides simply scale to the size of the screen and are not truly responsive, unlike the “iSpring content” like quizzes and interactions, which are adapted on mobile.

In the SCORM output (which is still probably the most popular output), the completion and scoring options can be adapted, which is a real plus to get the correct tracking information in your LMS. You rarely find these options in other authoring tools.
When published, the course is embedded in a player (navigation, resources, course outline…) that can be customized with author information, a custom logo…

What else?

iSpring Flip deserves a special mention, as I have been looking for a long time for a tool that can easily create a SCORM package from a Word or Pdf document. My quest is over, this is exactly what it does: you open your Word, PDF or PowerPoint, publish as stand-alone HTML or as a (SCORM or others) package to your LMS.
When published to an LMS, it tracks the progress of the learner in the book. Unfortunately, it does not seem to track the time spent but hey, you can’t have it all.
iSpring Cloud is a small hosting solution that allows you to publish your course online if you don’t have an LMS (or just want to make your content public).

Conclusion

iSpring Suite 9.7 turns PowerPoint into a very powerful desktop authoring tool. It is the ideal toolset for trainers, subject matter experts, product specialists… to add the necessary interactivity to their already existing material and produce standards-compliant courses that can easily be published online or integrated into any LMS, without a steep learning curve.

More info

What if Captivate 6 or 7 sends zero-scores to your LMS?

Recently, we ran into an issue with a piece of Captivate 6 content in our LMS. Although the content did not contain any quizzes, the content sent a score of 0 to the LMS, messing up the reporting.

We had a look at the reporting settings in Captivate, these were the settings used:

captivate quiz

If you use these settings, the content communicates the following to your LMS:

[2013-06-16 09:15:49] LMSSetValue(“cmi.core.score.raw”, “0”)
[2013-06-16 09:15:49] LMSSetValue(“cmi.core.score.max”, “0”)
[2013-06-16 09:15:49] LMSSetValue(“cmi.core.score.min”, “0”)

Strangely enough, the solution is very simple: under Data to Report, you change the option Quiz Score to Percentage. This stops sending cmi.core.score values to the LMS. You would expect that this setting has no importance because you specified that you do not want to track the Quiz, but it does make a difference.

quiz data

I have noticed exactly the same behaviour in Captivate 7.

iBooks, the future of course material?

If you are in the training and learning business, you know that course material always has been the subject of many discussions. Some say it is necessary, others say that they are never used, but most students want “a manual”. Entire forests disappeared because of it, the added value of it is uncertain.

What if you could avoid using paper, and make the manual really deliver added value? I spent some time playing with iBooks author, a manual in Word format about an IT application, and Adobe Captivate software demo’s, to see if this could be a valuable alternative.

The workflow to replace all your paper based manuals by this solution would be:

  • Get yourself a Mac :–)
  • Get yourself an iPad if you want to preview your iBooks
  • Download a copy of iBooks author
  • Import your Word document into iBooks author
  • Publish your Captivate demo’s as .mp4 (standard publish function in CP 5 and higher)
  • Convert your .mp4 files to .m4v with QuickTime
  • Insert the demos in your iBook using the Media widget
  • Add some interactivity if necessary, e.g. multiple choice questions
  • Publish your project
  • Distribute your iBook (via the store or as a file)
  • Get an iPad for all your students :–)

I will let you judge for yourself. This is the result:

How to publish a Captivate project to a SharePoint site

Microsoft SharePoint is an interesting platform if you quickly want to publish your e-learning content. These are the steps to publish an Adobe Captivate project to a SharePoint site:

1. Publish your Captivate project as Flash(SWF), and make sure that you have the option Export to html checked. This will produce a set of files: a .html file, a .swf file and a .js file.

2. Upload these files into a document library on a SharePoint site. You can start your project by clicking on the .html file.
If you are running SharePoint 2010 and the file does not open, you might need to change a security setting in SharePoint. Also, SharePoint has a default file size limit of 50 MB. Your system administrator can increase this limit.

3. Optional, but recommended: to make it easier for your users to start your course, you can include a link to the .html file on the home page of your site.

Watch the demonstration below for more detailed instructions: